There is also the option of a support portal for messaging Zoho Vault to establish contact. This includes 24/7 email support via a direct email address, and a customer service support line in the US, Australia, India, and the UK. Zoho Vault also has direct support options as well. We like how easy and painless it is to get a new team member up to speed on Zoho Vault by sending them the relevant PDFs. For example, recent webinars cover “Why passwordless authentication should be your top security project for 2021,” and “World Password Day Tips: Top 10 Password Mistakes to Avoid in 2020” among a long list of topics. It includes comprehensive PDF guides, video demonstrations, FAQs, and webinars that range from basic introductions to the software to advanced functionality and best practice guides. Zoho Vault has one of the most impressive customer support sites we’ve seen, with extensive documentation on every aspect of the software. Every unique user has an RSA public/private key pair, so when you share a password across a team, it can only be decrypted by those with the correct authority. An attacker can never see your passwords as they’re never sent in plain text. Zoho Vault uses a host-proof hosting model, which means it performs all encryption in your browser. Only you know the Zoho Vault master password, and only an AES-256-encrypted version is stored on the Zoho servers. With a system that uses a single master password, the security of that password is paramount. Additionally, it can save these passwords, and the next time you visit that site, it can auto-login making the speed bump to productivity of having to enter login credentials at a site a thing of the past. It can generate unique, strong ones as needed for new sign ups. ![]() Speaking of passwords, Zoho Vault handles them with ease. ![]() For a business password from an individual that left on bad terms, a super admin can “Forcefully acquire” these passwords, and also have the individual lose access to mitigate any potential damage on their departure. Also, personal passwords can be exported. This allows business passwords to be transferred to a colleague or administrator. For a team of 1–5 users, Zoho Vault will have far too many irrelevant features, but for large businesses that need secure password management across the workforce then Zoho Vault delivers in spades.įor example, Zoho Vault gives the option to transfer passwords, such as when someone leaves an organization, or when they get transferred to another team. Zoho Vault is packed with options and fine-grain controls, which is great for large businesses but overbearing for general users. It also has a built-in password generator to make creating unique passwords a breeze. When they add a new password, Zoho Vault will ask whether to save it to the Vault. This functions like a bare-bones version of the full Zoho Vault dashboard, and will automatically suggest passwords from Zoho Vault when it detects relevant sites. Most of your employees will interact with Zoho Vault through the browser extension for Chrome or Firefox. Then you add your passwords, either manually or by importing them from another password manager. You’re asked for a memorable master password or passphrase before getting access to your dashboard. Zoho Vault has mobile apps, but it’s a browser-based password manager at heart. Zoho Vault offers you fine control over your company’s password policy (Image credit: Zoho) Setup Enterprise users can use Single Sign On ( SSO) with cloud apps like Salesforce and Slack, and as Zoho Vault has an API, it’s possible to integrate it with any of your own apps. Zoho Vault can integrate with third-party business apps like Gmail, Dropbox, Microsoft Active Directory, and Microsoft 365. Zoho Vault’s user management, permissions, and password policy features set it apart from personal password managers and you can make batch changes to passwords with ease, which is ideal for allowing a team secure access. If you need to share passwords between members of a team, Zoho Vault offers the granular control you need. Zoho Vault subscription options: 12 month plan – US$0 per month (US$0 total cost) In our Zoho Vault review, we detail why we think it’s one of the best password managers for business and discuss where we think it could improve. While Zoho Vault doesn’t include identity theft protection services, its third-party app integrations and granular control over user security are useful features for businesses that often share passwords between employees. These are all under the Zoho family of products, that started as AdventNet back in 1996. Zoho Vault is a business-focused online password manager, part of a business software suite that includes Zoho Projects and Zoho Books. Fine-grained control of your company’s passwords
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